Texas Roadhouse

Cora W

a year ago

We did the get in line for the wait list. We were seated

Drew Perez

2 months ago

This was one of the most frustrating dining experiences I’ve had in a long time. We were quoted a 1-hour wait for a large party, which turned into nearly 2 hours. By that point, half of our group had already left because there was no clear communication, no updates, and no sense that anyone had an actual plan for seating us. We had kids with us who were hungry and waiting, which made the situation even worse. What made it especially disappointing was how disorganized the host staff seemed. We were told we couldn’t be seated because a party ahead of us needed to leave first, yet nearly two hours passed and that same party was still there eating. There was no effort to offer split seating, no attempt to adjust, and no transparency about realistic timing. It felt like everything was just guesswork rather than an organized system. For a busy restaurant that regularly handles large parties, there should absolutely be a better process for managing wait times and expectations. Overpromising and underdelivering on something as simple as seating creates a terrible experience, especially for families. I hadn’t been to this location in a while, and this visit reminded me why. If you value your time, I’d strongly consider going elsewhere. Waiting two hours for rolls and a table just isn’t worth it. Management seriously needs to reassess how the front-of-house team communicates and handles large groups.

Ruben Figueroa

4 months ago

The 12 oz Ft. Worth Ribeye was perfect medium rare. Jacob was an awesome server and constantly checking on us. Everything was exceptional.