Lively chain steakhouse serving American fare with a Southwestern spin amid Texas-themed decor.
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Search events on Google →If I wasn't pregnant with a craving, I would not have visited this place with my family. We came right as they opened at 11am. They tried seating us next to the restrooms but seated everyone else closer to the front. We asked for a booth and they tried seating us in a half booth, half chair table. The on shift floor manager was rude, unaccommodating, and blamed us for wanting to be seated at a different table? I have NEVER been to a restaurant where the manager would ARGUE with the customers and suggest they eat elsewhere rather than accommodating a simple SEATING request. The food was abysmal, the drinks tasted watered down (the syrup to water ratio was way off). Our server, Rod (?), was great and courteous. He was the only good thing about our experience there. The on shift manager was awful, argumentative, and unaccommodating. She should find another occupation that doesn't involve customer service. We had an overall very unpleasant experience here and will not be coming back. Your servers sneering from their counter was uncalled for, unprofessional, and disgusting. Your manager on duty needs to find another occupation.
