Dynamic, unpretentious hangout with cocktails, pub grub, outdoor seating & live music.
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I met a date here for drinks. It was a terrible experience, we sat down and I went to the bar for a drink menu. I brought it back to the table I started taking some photos per this review. We just weren’t waited on and was there at least 10 mins. 2 other guys came in and sat at a table across from us they were greeted with menus within two minutes, they barley took their coats off,the same waitress just walked past us and didn’t say a word. It clearly was a late slow Sunday afternoon. Another lady Denise asked had we been helped and we said no and explained we had been waiting etc and they were served before us. While speaking to her I asked who was the manager and she said it was her manager Denise. She was very very apologetic for what happened and wanted to take care of us but the experience didn’t sit well so we opted to go to BoomerJacks next door. Manager Denise came to Boomer Jacks to ensure we had been taken care of. Denise went above and beyond, but I have to give a fair assessment of our experience. It’s very spacious with plenty of seating inside and outside with a fire pit. It features 2 full bars and a stage for performances. I guess you need ask for Denise (who is wonderful btw)to ensure you’re waited/served properly at Bedford Ice House
My wife and I are regulars at Bedford Ice House. We’re here at least once a week, so we’ve had plenty of great experiences here over time. Tonight I wanted to give a shoutout to our waitress, Hailey, because she really stood out. In my business at Sofia Lucas, I pay close attention to service and the little details that make an experience feel smooth and easy. Hailey absolutely nailed that. She was friendly, quick, and had great awareness of the table the whole time. Drinks stayed full, food came out right, and she checked in at the perfect moments without ever being overbearing. You can tell when someone genuinely cares about the guest experience, and Hailey definitely does. This is actually my first time leaving a review, but I felt like the service deserved it. We love coming here and I’m already looking forward to next Sunday when we’re back again. Thanks again, Hailey. Jose Sofia Lucas
I only tried an appetizer, but it was good. The staff was attentive and nice. It was a great place to see open mic music. The house musicians are great!
We absolutely love coming to Bedford Ice House for the great atmosphere and friendly people. My wife and I have been here a few times and have had several different servers, but Anna truly stands out as one of the best we’ve had by far. She is incredibly attentive, sweet, and made us feel so welcomed the entire time. Denise, the manager, was also wonderful! She is very sweet and professional. She stopped by to check on us and made sure we were having a great experience, which we really appreciated. Because of Anna and Denise, we will definitely keep coming back. They both made our visit extra special!
My husband and I wanted have been wanting to check this place out and I’m glad we did. Our server Lina was amazing. She was very nice, funny, and gave helpful suggestions. We never had to ask or remind her for drinks or napkins or extra sauces. It was nice not having to track her down for something because she was always on it. Best service we’ve had in a very long time. The food was good and the atmosphere was great. We will be returning and requesting Lina every time.