Texas-based chain restaurant serving Mexican food & margaritas in a hacienda-style setting.
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Search events on Google →Absolutely one of the Abuelo experiences ever. Our server McKayla (not sure of spelling) was a complete gem. She handled all her tables in our are like a pro. She served us what we needed before we could even ask. She’s a great server and we wish all servers were as in tuned to their job like she is. The food was hot fresh and beyond delicious. The shrimp and steak fajitas were top level. As our economy is out of control and it is so expensive to eat out now days, we do it very rarely. When it’s an experience instead of just a meal we feel great about the treat. Keep up the good work Abuelo’s!
As you know and as posted in my profile. My reviews reflect the actual vist and not multiple visit. FRIST the cost for 3 people with only 2 extras, was 1 pacific beer and Queso. At 2:45 pm the cost, with 18% tip, $87. The atmosphere and decor as awesome. It had the Joe T. Garcia feel, but all indoors, so much better. The food was 5 tumbs up for all 3 of us. But for accuracy 6 tumbs down. 2 orders were wrong. My son order the Tamale dinner with no cheese and my wife ordered the Lunch Chilli Relleno & Enchilada Dinner. The wife asked for meat and cheese in her Relleno and my son asked for NO cheese. My wife didn't get the beef, only cheese on her Relleno. My son, got cheese on his Tamales. It had to be recorded. However, I ordered the Lunch Grande Burrito with no sour cream. My plate was perfect. So my wife and I ate, my son had to wait for his meal to be remade. I was done and my wife was just about done when my son got his meal. It was very obvious it was placeed as an "rushed" order. When I mentioned this to waitress, she said "I would to check if it was the kitchen or my mistake". I didn't get a discount or a manger wasn't requested by her. I just paid the full price plus tip. It seems the Manager would empower their staff to be able to make decisions on the spot when it was clearly the "Teams" mistake. I asked that she do a better job next time to help the next customer. The wait staff that takes the order has to be proactive for their table, the people their sre working for. , if not let it be a buffet. In today's world were we have to be our on activists, I would never guess we have to add restaurants. If true, there goes the tip. Hey you "incharged" person, enforce the golden rule. LET'S ALL STAND FOR SEVICE FOR THE CUSTOMER. What a waste of an atmosphere and $87. Next customer, you been told.I'll never go back.