Cracker Barrel Old Country Store

Austin Mayer

a year ago

First time ever trying Cracker Barrel Order: Grilled chicken with broccoli and beans, fried catfish, meatloaf with sides of dumplings and fried okra. The Good: The atmosphere is definitely one of Cracker Barrel’s strong points. The decor has a fun, homestyle, and cozy vibe that makes you feel like you’re in a rustic, welcoming space. It’s rare to find a nationwide chain serving comfort food like meatloaf and chicken dumplings, so I appreciated the variety on the menu. The food, for the most part, was fresh and clean-tasting, and the deep-fried items, particularly the catfish and okra, had a solid, crispy texture without being greasy. Also I’m not sure why, but I got a blue plate on my grilled chicken and that made me happy! The Bad: The service at this location was a bit of a letdown. My waitress seemed to have an attitude, and the monotone, almost arrogant way she spoke didn’t really help the experience. When it comes to the food, it was very standard and honestly, nothing stood out. Everything just tasted kind of plain—like they didn’t put much thought into the seasoning especially salt levels. On top of that, the bathrooms were not very clean, which was another downside. Overall: I’m open to giving Cracker Barrel another chance at a different location because I know experiences can vary. However, at this particular spot, I wouldn’t rush to return unless I was with others who really wanted to go.

Donna Daniel

3 months ago

The hostess put a damper on the experience. I asked to be reseated to another location due to the seats being in a high traffic area and I wanted a less traffic area to enjoy conversation. The hostess had a MAJOR attitude about my request to move. I did speak with the manager at the time and I do understand the seating rotation to ensure that all servers have an opportunity to serve. However, it was the attitude of the hostess. The food was luke cool. The server was kind and attentive. I am not sure if I will return to this place ... Overall the experience was not that great.

Cedric Clark

8 months ago

I had to come back and change my initial review from 5 stars to 1 star because the last few times we've ordered from here have been horrible. Missing items, cold food, bad customer service, etc. For example, on our last order the gravy was too thick and cold for us to eat.