Olive Garden Italian Restaurant

The Viking Mountain Biker

4 months ago

So this location destroyed any hope that I will ever eat at Olive Garden again. Tonight sealed the deal. Arrived at 645, had joined the online wait-list. The front hostess had no clue about my request fine. I'll add in the course of this whole experience I received 4 texts saying i was late for my wait time We were seated and within 3 minutes the waitress is asking if we are ready to order. Zero time to look at the menu or have a chance to think about it. Finally by the 3rd time stopping by we were finally ready. We get our salad and bread sticks, the bread sticks are cold. As we place our order the waitress offers to brings our kids food out first, we say no, bring it out at the same time because by the time they finish eating ,we the parents won't have a chance to eat. About 30 minutes in, the table behind us has to have the manager come out to fix a mistake from the kitchen. By about this time, 2 empty water glass and no food. 45 minutes in, the kids food arrived, yet ours had not. Again mentioned this 30 minutes ago not to bring out kids food. Still no water refilled yet the glasses are at the end of the table and almost get knocked over cleaning up the salad plates. At this point we tell the waitress to make our food to go because the kids are finished. Told repeatedly that the kitchen is backed up yet, 5 tables got seated during this 50 minute window. Even the bartender in the cafe told another server that it's "slow tonight" The waitress offers a free salad and bread sticks to take home for our troubles. No other offers, no concern at all, we are given the check before the food arrives and the table has been cleared. We just hit the hour mark. We drive 4 minutes home and start unpacking the food. I look at my dish and the sauce broke which means 2 things, the sauce got to hot and the fat separates or and the icing on the cake, temperature shock meaning the sauce was hot and the ravioli was cold. And you guessed it, the ravioli was cold and the sauce was hot causing the sauce to break. Yeah that went right to the trash. The other dish looked like Chef Microwave got set for too long. That almost ended up in the trash as well. The to go salad had parts of the core and pieces big enough for a horse and for some reason, the package of croutons are stale and old. So not enough people ordering to go or just found a box from 2020 The only shining point is the bread sticks we got to take home were very hot and fresh. My advice, watch social media, Instagram, Tik Tok, YouTube learn to make your own Italian food which will taste better than Chef Microwave and in most cases is healthier.

Elerah Felan

4 months ago

Came on Halloween for me and my fiancés anniversary , our server Devin was so amazing she absolutely went above and beyond for us!! Exceptional customer service! We loved her energy and her attentiveness! Definitely will come again just for her!

Yvette Munoz (Latina Girl)

2 months ago

Took my sons girlfriend to Olive Garden for her bday and we just had a great time. The food was excellent the staff was friendly and on time with everything. We always order dessert first cause by the time we finish our food we don't have room for dessert. We always get the donuts with the chocolate and raspberry sauce mmmm.